El Día de los Veteranos

Este libro desarrolla los contenidos del módulo profesional de Atención al Cliente del Título Profesional Básico en Cocina y Restauración, perteneciente a la familia profesional de Hostelería y Turismo, según el Real Decreto 127/2014, de 28 de febrero. Atención al cliente comienza introduciéndonos en el mundo de la comunicación. Nos adentra en sus elementos, el proceso comunicativo, las barreras que pueden surgir y los tipos de comunicación que es necesario conocer para fomentar la motivación tan necesaria en la atención al cliente. A continuación, se centra en la actuación del ...

Did you know that early explorers initially thought that California was an island? Learn how California was discovered with this Spanish book that focuses on the history of California. Students will learn about the contributions of Henry Hudson, Juan Rodriguez Cabrillo, Hernan Cortes, Francisco de Ulloa, and Sir Francis Drake. With a visually appealing layout, this primary source book features captivating text, fun facts, sidebars, and time lines that help students grasp the essential concepts they need to know at their grade level. Packed with information and primary source maps, images, and ...

The Industrial Revolution brought important changes to America. People began migrating to cities for work, and immigrants began to arrive in American in larger numbers than ever before as they looked for new employment opportunities. Readers explore the impact of the Industrial Revolution on U.S. migration and immigration patterns. As readers learn about essential social studies curriculum topics, engaging historical images and detailed primary sources hold their interest. This transformative period in American history comes alive for readers with each turn of the page.

What do people and other living things need to survive? Numerous images with simple labels show children all the things we need to live and be happy, from water and food to shelter and love. An activity asks young readers to describe how they have fun.