La fuerza y el movimiento (Forces and Motion)

Este libro desarrolla los contenidos del módulo profesional de Atención al Cliente del Título Profesional Básico en Cocina y Restauración, perteneciente a la familia profesional de Hostelería y Turismo, según el Real Decreto 127/2014, de 28 de febrero. Atención al cliente comienza introduciéndonos en el mundo de la comunicación. Nos adentra en sus elementos, el proceso comunicativo, las barreras que pueden surgir y los tipos de comunicación que es necesario conocer para fomentar la motivación tan necesaria en la atención al cliente. A continuación, se centra en la actuación del ...

¿Qué significa jugar limpio? Cumplir las reglas, ayudar a los demás y respetar los turnos son algunos ejemplos. Este libro se combina con el título de ficción Tu turno. What does it mean to play fair? Following rules, helping others, and taking turns are a few ways to do it. This Spanish book pairs with the fiction title Tu turno.

People have been sending mail for a long time. But how they do it has changed a lot! Read about the history of mail as you learn to collect data. This Spanish math book combines math and reading skills and uses real-life examples of problem solving to teach subject-area content. The dynamic images, detailed sidebars, practice problems, and math diagrams make learning data measurement easy and fun. Text features include a table of contents, a glossary, an index, and captions to build vocabulary and increase understanding of math and reading concepts. An in-depth problem-solving section...

The Underground Railroad was the massive effort by slaves and free people to secretly bring thousands of blacks to freedom in the North during the 19th century. This thought-provoking book will capture readers’ imaginations and fill them with awe for the brave “conductors” and “passengers” on the Railroad. They’ll learn about the many safe havens, called “depots,” that housed fugitives and the secret passages within them that hid slaves from their pursuers. Information about the American Civil War and the Fugitive Slave Act, biographies of figures vital to the Underground Railroad,...