Las estaciones del ferrocarril subterráneo (Depots of the Underground Railroad)

Este libro desarrolla los contenidos del módulo profesional de Atención al Cliente del Título Profesional Básico en Cocina y Restauración, perteneciente a la familia profesional de Hostelería y Turismo, según el Real Decreto 127/2014, de 28 de febrero. Atención al cliente comienza introduciéndonos en el mundo de la comunicación. Nos adentra en sus elementos, el proceso comunicativo, las barreras que pueden surgir y los tipos de comunicación que es necesario conocer para fomentar la motivación tan necesaria en la atención al cliente. A continuación, se centra en la actuación del ...

A bilingual collection of humorous and serious poems about family, nature, and celebrations by a renowned Mexican American poet.

For most of history, women have been confined to their households, and to lives without equal rights or equal opportunities. This volume introduces readers to the women of the suffrage movement, the defining movement for women’s rights, especially the right to vote. Primary sources and photographs will show readers firsthand how the challenges and successes of this movement shaped the lives of women across the United States. Readers will also learn about the inequality that still exists for women, and how they can change this injustice in the future.

A haiku is a type of poetry that follows a pattern. Haiku started in Japan and has become popular around the world. Learn more about why people love to read and write in patterns. Try to create your own haiku, too! This full-color nonfiction reader will engage students in reading while introducing them to new vocabulary terms and concepts. Important text features include a glossary and a table of contents to develop students' comprehension and literacy skills. This Spanish book aligns with national and state standards and features exciting TIME For Kids content to keep English language...